Important Questions in Total Quality Management GE2022 GE 2022 subject for May/June 2012 ANNA UNIVERSITY EXAMINATIONS FOR FINAL YEAR Students



Important Questions in  Total Quality Management GE2022 GE 2022 
subject for MAY/JUNE 2012 ANNA UNIVERSITY EXAMINATIONS FOR FINAL YEAR  CSE Students


GE2022  - Total Quality Management

UNIT I

1.      Explain the 7 steps in strategic planning.     
2.      Explain in detail about 14 points of Deming philosophy.
3.      Explain about quality council and quality planning.
4.      Explain the contribution of Juran to the quality movement.
5.      Explain in detail about Juran Trilogy

UNIT II
1.      Discuss about Maslow's need hierarchy theory and Herzberg's two factor theory for motivation?
2.      Explain in detail about 5S, PDSA & kaizen
3.      Discuss about the supplier partnership procedures
4.      Explain the following   
                                                                      (a)      Juran Triology
                                                                     (b)      PDSA cycle
                                                                      (c)      Maslow’s theory of need hierarchy
5.      Explain  the following:                                     
                                                                      (a)      5s
                                                                     (b)      Kaizen                             
              (c)  Supplier rating & relationship development

                                                            UNIT III

1.      Explain in detail about the steps involved in the benchmarking process
2.      Explain in detail                                    
(a) Process capability                           
(a) Six sigma
3. Discuss  the objectives, process, stages and benefits of FMEA 
4. Explain in detail about six sigma
5. Explain about the new seven tools of quality and its application in detail

UNIT IV
1.      Discuss about the objectives, process, outcome and benefits of quality functional deployment (QFD)
2. Explain briefly about the following                             
                        (a)  Taguchi quality loss fuction.
(b) pillars of TPM
3. Discuss in detail about  cost of quality 
4. discuss in detail about the steps involved in  the TPM process.    

UNIT V
1.      Explain about quality system auditing
2.      Discuss the implementation of ISO 9000:2000 quality systems
3.      Explain about the philosophy and the requirements of ISO 9000 : 2000
4.      Explain about the auditing process and role of external agencies.




Important Questions in Total Quality Management GE2022 GE 2022 subject for May/June 2012 ANNA UNIVERSITY EXAMINATIONS FOR FINAL YEAR Students Reviewed by Rejin Paul on 6:08 AM Rating: 5

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