GE6757 Total Quality Management Syllabus Notes Question Papers Question Bank with answers Anna University

GE6757 Total Quality Management Syllabus Notes Question Papers 2 Marks with Answers Question Bank with answers Anna University GE6757 TQM Notes  Syllabus 2 Marks with answers Anna University 6th Semester Common to all Departments - Regulation 2013 6th Semester Syllabus Notes

Anna University GE6757 Total Quality Management Notes Syllabus 2 marks with answers Part A Question Bank with answers- Common for all Departments

Anna University GE6757 Total Quality Management Syllabus Notes 2 marks with answer is provided below. GE6757 Notes Syllabus all 5 units notes are uploaded here. here GE6757 TQM Syllabus notes download link is provided and students can download the GE6757 Syllabus and Lecture Notes and can make use of it.

Anna University Regulation 2013 Notes Syllabus Question Papers Question Banks - Rejinpaul

Click below link to download GE6757 Total Quality Management Study Materials .

GE6757 TOTAL QUALITY MANAGEMENT SYLLABUS REGULATION 2013

UNIT I INTRODUCTION
Introduction - Need for quality - Evolution of quality - Definitions of quality - Dimensions of product and service quality - Basic concepts of TQM - TQM Framework - Contributions of Deming, Juran and Crosby - Barriers to TQM - Quality statements - Customer focus - Customer orientation, Customer satisfaction, Customer complaints, Customer retention - Costs of quality.

UNIT II TQM PRINCIPLES
Leadership - Strategic quality planning, Quality Councils - Employee involvement - Motivation, Empowerment, Team and Teamwork, Quality circles Recognition and Reward, Performance appraisal - Continuous process improvement - PDCA cycle, 5S, Kaizen - Supplier partnership - Partnering, Supplier selection, Supplier Rating.

UNIT III TQM TOOLS AND TECHNIQUES I
The seven traditional tools of quality - New management tools - Six sigma: Concepts, Methodology, applications to manufacturing, service sector including IT - Bench marking - Reason to bench mark, Bench marking process - FMEA - Stages, Types.

UNIT IV TQM TOOLS AND TECHNIQUES II
Control Charts - Process Capability - Concepts of Six Sigma - Quality Function Development (QFD) - Taguchi quality loss function - TPM - Concepts, improvement needs - Performance measures.

UNIT V QUALITY SYSTEMS
Need for ISO 9000 - ISO 9001-2008 Quality System - Elements, Documentation, Quality Auditing - QS 9000 - ISO 14000 - Concepts, Requirements and Benefits - TQM Implementation in manufacturing and service sectors.

Click below link to download the Notes and 2 marks with answers Question Bank Question Papers

GE6757 TQM Notes - Click here  (Notes 1)
GE6757 TQM Notes - Click here  (Notes 2)

GE6757 POM 2 marks with answers - Click here

GE6757 POM Question Bank - Click here
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GE6757 Total Quality Management Syllabus Notes Question Papers Question Bank with answers Anna University Reviewed by Anirudhan R on 11:47 AM Rating: 5

1 comment:

  1. Anonymous3:08 AM

    There are no links available for TQM notes 2

    ReplyDelete

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